FSSP balance inquires: contact George Callow at NEON 1-800-237-6828 (gcallow@neoncog.org)

Family Support Services Program (FSSP)

Family support services is a program available through the Portage County Board of Developmental Disabilities (Board) which assists a family who has a member with a developmental disability living at home. The program promotes the unity of the family by assisting it to meet the special needs of the member with a developmental disability. The program also assists the individual to maximize self-sufficiency and prevent inappropriate institutionalization. The objectives of the FSSP are: 
 
  • To provide reimbursable services to families of eligible individuals living at home who may or may not be currently receiving services from the Board; and
  • To further the unity of the family by enabling the family to meet the special needs of the individual and to live as much like other families as possible.
 
The Board’s FSSP is administered by the North East Ohio Network (NEON), a Council of Governments established in 1996 by six northeast Ohio County Boards of Developmental Disabilities, one of the six being the Portage County Board of Developmental Disabilities.
 
Frequently Asked Questions:
 
Please see the FSSP Services Available and Program Stipulations PDF for additional information. (Adobe Reader may be required, download it here.)

 

Frequently Asked Questions

 
 
Who is eligible to receive Family Support Services?
 
Generally, any individual eligible for Board services and living with a qualifying family member can access the Family Support Services Program.
 
 

 
The previous response indicated, ‘generally any individual…’, are there individuals who may be restricted from accessing FSSP services, even if living with a qualifying family member?
 
Individuals enrolled on Individual Options (IO), Level 1, SELF, and Transitions DD waivers are typically restricted from accessing FSSP services excepting extenuating circumstances. Individuals living in their own apartment or in foster care are not eligible for FSSP services.
 
 

 
Who is included in qualifying family member?
 
Qualifying family member includes parents, brothers, sister, spouse, children, aunts, uncles, cousins, and guardians.
 
 

 
What types of services and supports may be available through the FSSP?
 
  • Respite care from providers from a listing of PCBDD approved providers or persons selected by the family.
  • Adaptive equipment which may include items needed for therapy or specialized equipment for the home.
  • Home modifications to accommodate the family member with a developmental disability.
  • Specials diets and medications.
  • Supplies including medical supplies, diapers, and other general supplies needed by the individual.
  • Other special requests individualized to each family’s needs such as counseling, wheelchair repair, sign language books.
  • Other requests consistent with the FSSP Services Available and Program Stipulations PDF.
 
 

 
What determines whether requests are funded?
 
  • The Family Support Service Program will fund requests if the individual with a developmental disability and the family are eligible for Family Support Services
  • The Family Support Services Program has available funds
  • The requested item or service cannot be funded by other sources
  • The request is consistent with the FSSP Services Available and Program Stipulations PDF.
 
 

 
Is there a cost to the family for Family Support Services?
 
There may be a family copay cost for Family Support Services. Family copays are based on the federal taxable income (after deduction) and include everyone living in the home. See the FSSP Services Available and Program Stipulations PDF.
 
 

 
What if the FSSP request is denied?
 
The denial may be appealed under the Board’s Administrative Resolution of Complaints Policy.
 
For more information about the FSSP, see FSSP Services Available and Program Stipulations PDF or call George Callow at NEON at 1-800-237-6828.
 
The Board’s FSSP is funded with both local levy dollars and state dollars received from the Ohio Department of Developmental Disabilities. The FSSP is not an entitlement. If requests for FSSP services exceed the annual budget allocation, families’ requests shall be assigned to a waiting list.
 
Maximum level of service per family may vary from year to year based on the availability of state funds and/or local levy dollars. Allowances for families joining the program in mid-year will be pro-rated. Annual individual allocations run on a state fiscal year calendar which runs from July 1 of one year to June 30 of the subsequent year. Specific annual allocation amounts can be found in the FSSP Services Available and Program Stipulations PDF available here.
 
 
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