Service & Support Administration

Service and Support Administrators (SSA)

Service and Support Administrators (SSA) support individuals in determining and pursuing their goals and maintain the individual as the focus while coordinating services across multiple service delivery systems. SSAs assist the individual and families to support, empower, and advocate for the individual. Services provided through the SSA are person-centered. SSAs work with families, guardians, and natural supports to access, provide and/or enlist whatever support is needed, and coordinate services among different agencies serving as the single point of accountability for that individual.

Who is Eligible to Receive Service and Support Administration?

The Portage County Board of Developmental Disabilities provides service and support administration to the following:

Any individual residing in an Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IID) is eligible for service and support administration related to the individual moving out of the ICF-IID to a non-ICF-IID community setting. (An ICF-IID is a facility whose primary purpose is the provision of health or rehabilitation services to individuals with developmental disabilities or related conditions receiving care and services under the Medicaid program.)

Any person, regardless of age, who is applying for or enrolled in a Medicaid Home and Community Based Services waiver;

Any individual three (3) years of age or older who is eligible for services from the Portage County Board of Developmental Disabilities, and requests, or a person on the individual’s behalf requests service and support administration;

Any individual sixteen (16) years of age or older who is receiving adult day program services paid for by the Portage County Board of Developmental Disabilities;