Employee Spotlight - Meet Alex

Before starting as a Service and Support Administrator at Portage DD, Alex gained experience at Children’s Services and the Juvenile Court in Portage County. With a strong desire to help those in need, she is eager to apply her skills and knowledge in her new role. Known for her creative problem-solving abilities and ability to connect on a personal level with the individuals she supports, Alex is excited to work in a positive environment where everyone is supportive. Her enthusiasm and dedication will undoubtedly benefit Portage DD, as her proactive approach and unwavering optimism inspire her colleagues, creating a collaborative and encouraging atmosphere. Outside of work, she enjoys spending time with her family, playing volleyball, and cheering for the Pittsburgh Steelers. Starting this new chapter at Portage DD, Alex is enthusiastic about the opportunity to make a positive impact on the individuals and families she works with. She believes that through empathy, dedication, and teamwork, meaningful progress can be achieved, and she is committed to contributing to that progress daily.

Service and Support Administrators (SSA) support individuals in determining and pursuing their goals and maintain the individual as the focus while coordinating services across multiple service delivery systems. SSAs assist the individual and families to support, empower, and advocate for the individual. Services provided through the SSA are person-centered. SSAs work with families, guardians, and natural supports to access, provide and/or enlist whatever support is needed, and coordinate services among different agencies serving as the single point of accountability for that individual.